Outage

Incident Report for Overleaf

Resolved

The upstream issue has been resolved. Everything is operating normally.

Posted Feb 24, 2022 - 17:54 UTC

Monitoring

The upstream provider has recovered, and the site is operating normally again. We are continuing to monitor.

Posted Feb 24, 2022 - 17:26 UTC

Identified

An upstream issue at our hosting provider is affecting our services, particularly:

- template gallery
- publishing (submit menu)
- affiliation emails
- institutional sso

and leading to degraded performance on the site.

Posted Feb 24, 2022 - 16:53 UTC

This incident affected: overleaf.com (Overleaf, Compiles, Documentation, Git Access (git.overleaf.com)).